1. End of Year Documentation

    16/05/16

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    At this time of year it is crucial to have your new Academic Year setup so that the pastoral structure can be promoted before the summer holiday. Below are the comprehensive guides support these important End of Year processes.

    The Summary version provides a useful reminder for those who have carried out these processes several times before.

    The Detailed version will provide you with clear step by step details and is ideal if you are new or have only carried these processes occasionally.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  2. School Census Summer 2016 - Fileset 302

    29/04/16

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    Fileset 302 has been released for the Summer Census return. This file is required to ensure your Summer Census has the latest validation rules. If you are in doubt which fileset you should be on, please update to the latest version – as at the time of this posting the latest version for the English summer census 302. Instructions to import are provided below.

    The file will be downloaded via the link below, if security warnings appear during the download, click Run/Open to proceed.

    1. If an additional security warning appears in your browser as the source could not be verified, click on Run to allow the download to proceed.
    2. When this is complete, click unzip to automatically extract the file to the location C:\Downloaded Patches.
    3. To import the file, open SIMS with the appropriate access level (System Manager) and import via Tools | Setups | Import Fileset.
    4. In the file location box use the browse button to the right to navigate to C:\Downloaded Patches folder.
    5. The following file name will show in the browser, 0302-StatutoryReturns-Summer2016_Update, click Open.
    6. The details of the file will show, click the Import Fileset button to complete the process.
    7. The Import complete message will appear to indicate successful completion.
    8. Close the screen.
    9. You will need to log out and back into SIMS for this to take effect. Now revalidate your census return.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  3. School Census Summer 2016 Information – 19th May 2016

    26/04/16

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    Guides to assist in the production of the census return are included below. Further handbooks to support preparation of your census can be found in the Returns Manager section of the SIMS Documentation Centre, accessed by clicking the Documentation link on the SIMS home page.

    Additional guidance has been emailed to you by your Customer Service Manager, if you have not received this please email sims.csm@capita.co.uk

    Please Note:

    • You need to have upgraded to the Spring 7.168 release of SIMS in order to be able to run this census return.
    • Check that you have imported the latest fileset – see fileset posting above

    Contact

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  4. Important Update; End of Key Stage 2016 guidance.

    22/04/16

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    On behalf of Northamptonshire County Council , Capita have produced documentation relating to the statutory recording and return of End of Key Stage 1 and 2 data to include; Year 1 and Year 2 Phonics screening check and Early Years Foundation Stage (EYFS)

    Please ensure you download the relevant documentation for your school phase.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  5. Census Summer 2016

    18/04/16

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    For Northamptonshire Schools

    Important Update

    Capita have restructured the Summer 2016 School Census Guidance Notes. These have now been divided into 6 school phases.

    The Guidance also includes reference to a SIMS.net report. This is also attached for easy import, if required. The report will need to be downloaded using the EXE file Exclusions Report.

    The documents have been designed for both experienced and new users. It now includes a comprehensive checklist with the relevant links to detailed instructions on the processes.

    We are always interested to hear your views on our documentation to ensure we continue to provide high quality guidance and would welcome your feedback.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  6. NCC Transition 2016 – Applicable to Northampton Town Schools

    15/04/16

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    As part of the transition processes for 2016. Northamptonshire Local Authority are requesting that schools submit data for year 6 children transferring to secondary schools. Each school will have received an email containing detailed guidance (also attached below) on the processes required.

    Data must be returned via AVCO (AnyComms), no later than Friday 22nd April 2016

    Please refer to the guidance for instructions on downloading and importing the file below.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  7. Important Update; Assessment – Programmes of Study - Patch 21762

    11/04/16

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    What is the issue?
    POS Summative Progress Report not showing progress correctly for pupils with summative judgement of mastered ie 1M, 2M, 3M etc.

    Who is affected?
    Schools on the Spring 7.168 release and using Programme of Study area within SIMS.

    How is this being fixed?
    Patch 21762 is available for you to apply via SOLUS and includes resolution to this issue.

    Please note that this patch will be applied for all Capita SIMS HOSTED schools

    If you have any queries please contact the Service Desk.

    Contact

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

  8. Important Update; Assessment Individual Report - Patch 21751

    29/03/16

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    What is the issue?
    There is an issue with macro’s being blocked when running Individual Reports within the Spring release.

    Who is affected?
    Schools on the Spring 7.168 release and using Individual Reports within Assessment Manager with macro settings restricted to “Disable All except digitally signed macros” or more.

    How is this being fixed?
    Patch 21751 is available for you to apply via SOLUS3 and includes resolution to this issue

    If you have any queries or require a copy of the patch please contact the Service Desk.

    Contact

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

  9. SIMS 2016 Spring Release ( 7.168)

    16/03/16

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    The SIMS Spring 2016 release v7.168 includes enhancements to Programme of Study (KS1/2/3) providing the ability to add subjects, customise and add own statements and strands. Ability to import foundation phase Baseline assessments, new resources for Key Stages 1 and 2 for 2016 returns, Key Stage 4 resources via AMPA which include KS4 termly tracking templates, analysis reports and Discover graphs. The release also includes enhancements to Exams and PI reports as well as enhancements to SIMS core including the addition of Pupil Premium to Student List reports, new Admissions Summary Panel on the home page and the ability to configure Conduct Summary Panel to display for subjects and classes and enhancements to report ownership which will allow those with the relevant permissions to delete or reassign reports.

    This release is necessary to complete the Summer 2016 School Census.

    NOTE: Before upgrading to this release, we recommend that your Spring School Census has been accepted by your local authority or, in the case of academies, your returning body.

    The FMS Spring 2016 release v6.168 contains enhancements which include; minor changes to the CFR report for maintained schools, support for the new National Insurance Rules for Apprentice Employees Under 25 and the ability to record notes against a supplier.

    Further details regarding the release have been emailed separately.

    Upgrade guidance notes are detailed below. If you are currently running SOLUS 3.6, 3.7 or 3.8 we have included guidance on upgrading to the latest version of SOLUS.

    REMINDER: as stated in our previous communications this will be the last release that you will able to upgrade using SOLUS2. You will need to be on SOLU3 ready for the summer release.

    Please be aware that customers using SIMS Learning Gateway, InTouch and Partnership Xchange will need to upgrade in the following order:

    1. SIMS Learning Gateway
    2. Partnership Exchange (PX)
    3. SIMS
    4. SIMS InTouch

    If you require any assistance please contact the Service Desk, contact details are below.

    Contact

    Finance Service Desk:
    0845 607 6275
    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  10. Bett Award Winners 2016; SIMS Assessment with the Teacher App

    01/03/16

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    We are very pleased to share the news that SIMS Assessment with the SIMS Teacher app has been voted best ICT Tool for Teaching, Learning and Assessment at the Bett Awards 2016.

    We prevailed against a long list of other providers, including Target Tracker and 2 Simple Software.

    After the ceremony Phil Neal said: “I am delighted that SIMS Assessment with the SIMS Teacher app has won this award. It is testament to the sheer dedication of our development team to have created such a comprehensive solution to support assessment in schools.

    “Teachers are no longer confined to recording achievement as levels, and schools need the flexibility to assess against the curriculum being taught. I’m proud to say that SIMS Assessment and the SIMS Teacher app support best practice and allow teachers to record assessments whenever and wherever they need to. What’s more, they can also combine the latest behaviour, attendance and achievement data with their assessments for a more detailed understanding of individual pupil outcomes and whole school impact.”

    Judges comments
    The judges found SIMS Assessment to be easy to use, with valuable user guidance and information. They said that its ‘interactivity and collaboration between schools, parents and pupils is triangulated well’, and that ‘the system is very good at highlighting to staff, pupils and parents where there are developmental needs'.

    We’ve also had some great feedback on SIMS Assessment from a number of schools including Leanne Takaki, office manager and data assessment at Wistaston Academy, who commented: “SIMS has driven change in the classroom by giving us a greater focus on assessment, attainment and progress. Teaching and lesson plans may also be altered in accordance with pupil monitoring to impact on learning.”

    Want to know more about how SIMS Assessment and the Teacher app can help your school?
    Assessment: ‘Out of box’ solution for Early Years, KS1, KS2 and KS3 programmes of Study along with additional resources to support KS4 analysis included as part of your existing assessment licence.

    Click here to catch up with all Rachel Marshman’s blogs on how SIMS has been changing to support the changing landscape of assessment over the past year.

    For Primary: Click here to find out more about assessment for primary within SIMS
    For Secondary: Click here to find out more about assessment for secondary schools within SIMS

    Teacher App: Making everyday tasks quick and easy; take register, record acheivment and access the new Programmes of Study via the teacher app. Click here to visit our webpage for more information.

    Contact your Customer Service Manager who will be happy to provide more information and guidance. If you don’t have their contact details to hand drop the team a quick email sims.csm@capita.co.uk and we will be happy to help.

  11. Guidance for National Insurance changes 2016/2017

    09/02/16

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    It will not have escaped the notice of schools across the country that important changes to National Insurance are also very much on the horizon. Click here to read the blog written by Mandie Kirk, Product Manager, to see how FMS can provide support in this area.

    The confirmed rates for Employers National Insurance 2016/2017 is now available and has been provided below. If you have updated Personnel with the provisional rates provided last term you will need to update these to enable salary commitments in FMS to be calculated with the new rates. The rates can be amended via Tools | Staff | National Insurance Rates.

    Contact

    Please contact the Service Desk if you have any queries.

    Finance Service Desk:
    0845 607 6275
    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the 'How can we help' link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  12. Pupil Premium 2016

    27/1/16

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    Pupil premium is additional funding for publicly funded schools in England to raise the attainment of disadvantaged pupils and close the gap between them and their peers. This funding has been in place for several years now and evidence is showing that the gap is closing.

    There is now also Early Years Pupil Premium as of 2015. Recent studies show that there is a 19 month gap in school readiness between the most and least advantaged children. In April 2015 Early Years Pupil Premium (EYPP) was introduced to support the closing of this gap for 3 and 4 years olds.

    SIMS provides many ways to identify, track and monitor your Pupil Premium students. Your data within SIMS needs to be correct to enable accurate tracking of your Pupil Premium students. Your Customer Service Manager has provided the following to support you with this:

    • CSM guide to SIMS and Pupil Premium
    • CSM Guide to Importing Reports into SIMS
    • Pupil Premium Checklist report

    If you have not received any of the above please email sims.csm@capita.co.uk to request.

    In addition to this an updated Report Definition File for DfE FSM Ever 6 at Spring Census 2016 v1.1 has been made available which can be imported into SIMS. This report can be run at any time and will list all your Ever6 eligble pupils as of January 2016 census. Please see the link below to download. Once you have downloaded you will need to save to a suitable location and import into SIMS via Report / Import.

    Contact

    Please contact the Service Desk if you have any queries.

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the 'How can we help' link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  13. Census Spring 2016

    21/12/15

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    For Northamptonshire Schools

    Important Update

    Capita have restructured the Spring 2016 School Census Guidance Notes. These have now been divided into 6 school phases.

    The Guidance also includes reference to a SIMS.net report. This is also attached for easy import, if required. The report will need to be downloaded using the EXE file Exclusions Report.

    The documents have been designed for both experienced and new users. It now includes a comprehensive checklist with the relevant links to detailed instructions on the processes.

    We are always interested to hear your views on our documentation to ensure we continue to provide high quality guidance and would welcome your feedback.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  14. School Census Spring 2016 Information

    21/12/15

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    Please find attached guides to assist in the production of the census return. Further handbooks can book can also be found in the Returns Manager section of the SIMS Documentation Centre, accessed by clicking the Documentation button on the SIMS home page.

    Additional guidance has also been emailed to you by your Customer Service Manager, if you have not received this please email sims.csm@capita.co.uk

    Please note that you need to have upgraded to the Autumn 7.166 release of SIMS in order to be able to run this census return.

    Additional documentation is posted below for your convenience.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  15. Admissions Processes 2016/17

    17/11/15

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    The following guidance notes have been produced in conjunction with NCC to support Northamptonshire schools in importing ADT and ATF files and admitting students prior to the new academic year 2016/17.

    The documentation is now available for downloading to assist schools through the required processes for managing the Admissions process using the files provided by the Local Authority.

    Guidance notes have been provided for schools who are responsible for their own admissions as well as separate guidance notes for those schools who are not responsible for their own admissions.

    Dates supplied by NCC, with regard to availability of files, can be found at the front of the appropriate set of guidance notes.

    If you require assistance please contact the Service Desk – contact details below.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  16. North Somerset Maintained schools Teaching Staff from 1 September 2013 and Support Staff from 1 April 2013 pay awards

    09/10/13

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    North Somerset Maintained schools Teaching from 1 September 2013 and Support Staff from 1 April 2013 pay awards.

    If you require assistance please contact the Service Desk on 0844 893 8000 or esd@capita.co.uk.

    Files

  17. Revised North Somerset FMS report

    28/11/11

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    For North Somerset Schools

    The latest version of FMS 6.142 requires a modification of the North Somerset specific summary report. Users will be familiar with the need to refresh this file after each FMS upgrade to put the North Somerset version of the file in place.

    Before taking FMS 6.142, it is recommended that the existing shortcut on your desktop used to refresh the FMS file is deleted. This needs to be carried out on all workstations running FMS. When the shortcut is deleted, the new version can be downloaded.

    Follow the detailed instructions to delete the existing files, download the revised files and created a new refresh shortcut.

    Detailed instructions for the replacement of the North Somerset FMS report.

    Self Extracting Files

    1. When the new file has been put in place, the FMS 6.142 upgrade can proceed.
    2. Once completed, use the desktop shortcut to refresh the revised North Somerset report.

    Files

  18. Revised North Somerset FMS report

    28/11/11

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    For North Somerset Schools

    The latest version of FMS 6.142 requires a modification of the North Somerset specific summary report. Users will be familiar with the need to refresh this file after each FMS upgrade to put the North Somerset version of the file in place.

    Before taking FMS 6.142, it is recommended that the existing shortcut on your desktop used to refresh the FMS file is deleted. This needs to be carried out on all workstations running FMS. When the shortcut is deleted, the new version can be downloaded.

    Follow the detailed instructions to delete the existing files, download the revised files and created a new refresh shortcut.

    Detailed instructions for the replacement of the North Somerset FMS report.

    Self Extracting Files

    1. When the new file has been put in place, the FMS 6.142 upgrade can proceed.
    2. Once completed, use the desktop shortcut to refresh the revised North Somerset report.

    Files

  19. Capita Education Service Desk Email Template

    1. Click Email ESD to create a new mail message addressed to esd@capita.co.uk.
    2. Complete the template and click Send.

    If you are unable to open the template using the link above, click here to show the template and copy it manually

  20. Capita Education Service Desk Fax Template

    1. Download the template to your computer.
    2. Open the template and complete it.
    3. Fax the completed template to 0844 893 7000.

    Files