1. School Census Spring 2017 - Selected Period

    18/1/17

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    As there is a “Selected Period” required in the January Spring 17 census return this will need to be entered in “Section 1. Selected Period on Census Day” (Routines | Statutory Returns | School Census).

    The Selected Period requirements based on the last digit of the schools DfE establishment number for the return on the 19th January 2017 have been specified as per the below table issued in the DfE’s official guidance:

    CodeDescriptor
    0, 1 or 5The selected time is one hour after the start of afternoon school
    2, 3 or 6The selected time is one hour after the start of morning school
    4, 7, 8 or 9The selected time is one hour before the end of morning school

    Contact

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

  2. Spring School Census 2017

    9/1/17

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    You will find detailed guidance to support preparation and running of your census within the Returns Manager section of the SIMS Documentation Centre, via the Documentation link on the right hand side of your SIMS home page. A copy of the handbooks are included below for ease along with a detailed presentation from Jim Haywood(Product Manager).

    Your Customer Services Manager has also sent some additional guidance, if you have not received this please email sims.csm@capita.co.uk for a copy. Please note this is for those schools with an Enhanced Support contract. If you are not sure what support contract you have with us do email and we can confirm for you.

    Reminders:

    • You need to have upgraded to the Autumn 7.172 release of SIMS in order to be able to run this census return.*
    • Check that you have imported the latest fileset – see posting below*
    • There are several new items for this census so we strongly recommend carry out dry run of your census as soon as you are able.

    * For Capita HOSTED SIMS schools your Autumn upgrade has been completed and fileset 502 has been applied for you.

    Contact

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  3. School Census Spring 2017 - Fileset 502

    6/1/17

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    Fileset 502 has been released for the Spring Census return.

    A new fileset has been released which includes key improvements to the validation rules and report. Fileset 502 is provided within the files section at the end of this posting. Instructions on how to import are provided below

    1. The file will be downloaded via the link below, if security warnings appear during the download, click Run/Open to proceed. If an additional security warning appears in your browser as the source could not be verified, click on Run to allow the download to proceed.
    2. When this is complete, click unzip to automatically extract the file to the location C:\Downloaded Patches.
    3. To import the file, open SIMS with the appropriate access level (System Manager) and import via Tools | Setups | Import Fileset.
    4. In the file location box use the browse button to the right to navigate to C:\Downloaded Patches folder.
    5. The following file name will show in the browser, 0502-StatutoryReturns-Spring2017_Update, click Open.
    6. The details of the file will show, click the Import Fileset button to complete the process.
    7. The Import complete message will appear to indicate successful completion.
    8. Close the screen.
    9. You will need to log out and back into SIMS for this to take effect. Now revalidate your census return.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  4. Census Spring 2017

    23/12/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    For Northamptonshire Schools

    Important Update

    Capita have restructured the Spring 2017 School Census Guidance Notes. These have now been divided into 6 school phases.

    The Guidance also includes reference to a SIMS.net report. This is also attached for easy import, if required. The report will need to be downloaded using the EXE file Exclusions Report.

    The documents have been designed for both experienced and new users. It now includes a comprehensive checklist with the relevant links to detailed instructions on the processes.

    We are always interested to hear your views on our documentation to ensure we continue to provide high quality guidance and would welcome your feedback.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  5. SIMS 2016 Autumn Release ( 7.172)

    11/11/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    The SIMS Autumn 2016 release v7.172 in addition to the changes to support the Spring census, this release also contains enhancements to Assessment including the ability to change Programmes of Study gradesets, and include year 10 and 11 students. The release also includes updated Persistence Absence report and Single Central Record report.

    This release is necessary to complete the Spring 2017 School Census and the Annual CES Census.

    The FMS Autumn 2016 release v6.172 includes enhancements to support FMS and Agora transactions and a new Detailed Cost Centre Transaction report.

    For our enhanced supported customers further details were provided within the release notification email sent by your Customer Services Manager. If you haven’t received this email contact our Customer Services Team via sims.csm@capita.co.uk.

    Please note: Before upgrading to this release, we recommend that your Autumn School Census has been accepted by your local authority or, in the case of academies, your returning body.
    For Capita Hosted SIMS schools: We will carry out your upgrade between the 14th and 27th November 2016. You will receive a separate email from our Hosted team advising you of this.

    Upgrade guidance notes are detailed below.
    If you are currently running SOLUS 3.6, 3.7 or 3.8 we have included guidance on upgrading to the latest version of SOLUS.
    Please be aware that customers using SIMS Learning Gateway, InTouch and Partnership Xchange will need to upgrade in the following order:

    1. SIMS Learning Gateway
    2. Partnership Exchange (PX)
    3. SIMS
    4. SIMS InTouch

    If you require any assistance please contact the Service Desk, contact details are below.

    Contact

    Finance Service Desk:
    0845 607 6275
    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  6. FREE SLT Webinars

    7/11/16

    • Infant
    • Junior
    • Primary

    Delivered by education and SIMS experts, our 30 minute sessions help senior leaders to manage the on-going changes to primary education over this coming year by making the most of the SIMS they already have.

    Each webinar will share best practice supporting school leaders in their roles and will be run two times a day - 1pm and 3:45pm.

    Webinars running for the remainder of this term

    • Identifying and managing patterns of pupil absence - 09.11.2016
    • Primary assessment - 16.11.2016
    • How can SIMS help with the evolution of parental communication? - 30.11.2016

    Click here to view the full details and to register.

  7. Admissions Processes 2016/17

    21/10/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Secondary
    • Special
    • PRU

    The following guidance notes have been produced in conjunction with NCC to support Northamptonshire schools in importing ADT and ATF files and admitting students prior to the new academic year 2017/18.

    The documentation is now available for downloading to assist schools through the required processes for managing the Admissions process using the files provided by the Local Authority.

    Guidance notes have been provided for schools who are responsible for their own admissions as well as separate guidance notes for those schools who are not responsible for their own admissions.

    Dates supplied by NCC, with regard to availability of files, can be found at the front of the appropriate set of guidance notes.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  8. School Workforce Census 2016 - 3rd November 2016

    18/10/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    You will find detailed guidance to support preparation and running of your School Workforce Census within the Returns Manager section of the SIMS Documentation Centre, via the Documentation link on the right hand side of your SIMS home page. A copy of the handbooks are also included below for ease.

    Your Customer Services Manager has also sent some additional guidance, if you have not received this please email sims.csm@capita.co.uk for a copy. Please note this is for those schools with an Enhanced Support contract. If you are not sure what support contract you have with us do email and we can confirm for you.

    Reminders:

    • You need to have upgraded to the Summer 7.170 release of SIMS in order to be able to run this census return.*
    • Check that you have imported the latest fileset – please see fileset posting below

    * For Capita HOSTED SIMS schools your summer upgrade has been completed and the latest fileset has been applied for you.

    Contact

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  9. School Workforce Census 2016

    20/09/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    For Northamptonshire Schools

    The School Workforce Census 2016 Guide applies to the following schools

    1. Maintained Nursery Schools
    2. Partnership Exchange (PX)
    3. Secondary\Middle Schools
    4. Special Schools
    5. PRUs

    The date for this year’s census is 3rd November 2016

    The documents have been designed for both experienced and new users, and are designed to help staff understand the process, prepare and complete the return for 2016.

    We are always interested to hear your views on our documentation to ensure we continue to provide high quality guidance and would welcome your feedback.

    Contact

    Finance Service Desk:
    0845 607 6275
    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  10. Census Autumn 2016

    02/09/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Secondary
    • Special
    • PRU

    For Northamptonshire Schools

    Important Update

    Please note the guidance documentation includes important information regarding new data items being collected this census. Please read the guidance carefully.

    The Guidance includes reference to two SIMS.net reports. These are also attached for easy import, if required. The report will need to be downloaded using the EXE file.

    The documents have been designed for both experienced and new users. They include a comprehensive checklist with the relevant links to detailed instructions on the processes.

    We are always interested to hear your views on our documentation to ensure we continue to provide high quality guidance and would welcome your feedback.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  11. Important Update for Exams officers; Extended Service Desk Opening Hours on Results Day

    08/08/16

    • Middle
    • Secondary
    • Special
    • PRU

    Due to positive customer feedback we are pleased to announce that we will once again be extending the Enhanced Service Desk opening times for both the A level and GCSE Exam Result Days again this year. Therefore the extended opening hours for the Enhanced Service Desk will be:

    Wednesday August 17th7am to 5.30pm
    Thursday August 18th7am to 5.30pm
    Wednesday August 24th7am to 5.30pm
    Thursday August 25th7am to 5.30pm

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

  12. School Census Autumn 2016 - Fileset 401

    18/07/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    Fileset 401 has been released for the Autmn Census return.

    As previously advised there are several new items of data to be collected for the School Census so we would recommend that you carry out a dry run well in advance. Please note that this is not the final fileset but will provide the most important aspects of the validation. We will send further communications as we get closer to the census returns.

    Instructions to import are provided below

    The file will be downloaded via the link below, if security warnings appear during the download, click Run/Open to proceed.

    1. If an additional security warning appears in your browser as the source could not be verified, click on Run to allow the download to proceed.
    2. When this is complete, click unzip to automatically extract the file to the location C:\Downloaded Patches.
    3. To import the file, open SIMS with the appropriate access level (System Manager) and import via Tools | Setups | Import Fileset.
    4. In the file location box use the browse button to the right to navigate to C:\Downloaded Patches folder.
    5. The following file name will show in the browser, 0401-StatutoryReturns-Autumn2016_Update, , click Open.
    6. The details of the file will show, click the Import Fileset button to complete the process.
    7. The Import complete message will appear to indicate successful completion.
    8. Close the screen.
    9. You will need to log out and back into SIMS for this to take effect. Now revalidate your census return.

    Contact

    If you require assistance please contact the Service Desk

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the How can we help link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    If you require assistance please contact the Service Desk

    Telephone:
    0844 892 2406
    Email:
    support@dotict.co.uk

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  13. Guidance for National Insurance changes 2016/2017

    09/02/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    It will not have escaped the notice of schools across the country that important changes to National Insurance are also very much on the horizon. Click here to read the blog written by Mandie Kirk, Product Manager, to see how FMS can provide support in this area.

    The confirmed rates for Employers National Insurance 2016/2017 is now available and has been provided below. If you have updated Personnel with the provisional rates provided last term you will need to update these to enable salary commitments in FMS to be calculated with the new rates. The rates can be amended via Tools | Staff | National Insurance Rates.

    Contact

    Please contact the Service Desk if you have any queries.

    Finance Service Desk:
    0845 607 6275
    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the 'How can we help' link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  14. Pupil Premium 2016

    27/01/16

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    Pupil premium is additional funding for publicly funded schools in England to raise the attainment of disadvantaged pupils and close the gap between them and their peers. This funding has been in place for several years now and evidence is showing that the gap is closing.

    There is now also Early Years Pupil Premium as of 2015. Recent studies show that there is a 19 month gap in school readiness between the most and least advantaged children. In April 2015 Early Years Pupil Premium (EYPP) was introduced to support the closing of this gap for 3 and 4 years olds.

    SIMS provides many ways to identify, track and monitor your Pupil Premium students. Your data within SIMS needs to be correct to enable accurate tracking of your Pupil Premium students. Your Customer Service Manager has provided the following to support you with this:

    • CSM guide to SIMS and Pupil Premium
    • CSM Guide to Importing Reports into SIMS
    • Pupil Premium Checklist report

    If you have not received any of the above please email sims.csm@capita.co.uk to request.

    In addition to this an updated Report Definition File for DfE FSM Ever 6 at Spring Census 2016 v1.1 has been made available which can be imported into SIMS. This report can be run at any time and will list all your Ever6 eligble pupils as of January 2016 census. Please see the link below to download. Once you have downloaded you will need to save to a suitable location and import into SIMS via Report / Import.

    Contact

    Please contact the Service Desk if you have any queries.

    Main Service Desk:
    0844 893 8000
    Email:
    esd@capita.co.uk
    Live Chat:
    click on the 'How can we help' link at the top right-hand side of this webpage

    Calls to 0844/0845 prefix will cost 3 pence per minute, plus your phone company’s access charge.

    Files

  15. North Somerset Maintained schools Teaching Staff from 1 September 2013 and Support Staff from 1 April 2013 pay awards

    09/10/13

    • Infant
    • Junior
    • Primary
    • Secondary
    • Special
    • PRU

    North Somerset Maintained schools Teaching from 1 September 2013 and Support Staff from 1 April 2013 pay awards.

    If you require assistance please contact the Service Desk on 0844 893 8000 or esd@capita.co.uk.

    Files

  16. Revised North Somerset FMS report

    28/11/11

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    For North Somerset Schools

    The latest version of FMS 6.142 requires a modification of the North Somerset specific summary report. Users will be familiar with the need to refresh this file after each FMS upgrade to put the North Somerset version of the file in place.

    Before taking FMS 6.142, it is recommended that the existing shortcut on your desktop used to refresh the FMS file is deleted. This needs to be carried out on all workstations running FMS. When the shortcut is deleted, the new version can be downloaded.

    Follow the detailed instructions to delete the existing files, download the revised files and created a new refresh shortcut.

    Detailed instructions for the replacement of the North Somerset FMS report.

    Self Extracting Files

    1. When the new file has been put in place, the FMS 6.142 upgrade can proceed.
    2. Once completed, use the desktop shortcut to refresh the revised North Somerset report.

    Files

  17. Revised North Somerset FMS report

    28/11/11

    • Nursery
    • Infant
    • Junior
    • Primary
    • Middle
    • Secondary
    • Special
    • PRU

    For North Somerset Schools

    The latest version of FMS 6.142 requires a modification of the North Somerset specific summary report. Users will be familiar with the need to refresh this file after each FMS upgrade to put the North Somerset version of the file in place.

    Before taking FMS 6.142, it is recommended that the existing shortcut on your desktop used to refresh the FMS file is deleted. This needs to be carried out on all workstations running FMS. When the shortcut is deleted, the new version can be downloaded.

    Follow the detailed instructions to delete the existing files, download the revised files and created a new refresh shortcut.

    Detailed instructions for the replacement of the North Somerset FMS report.

    Self Extracting Files

    1. When the new file has been put in place, the FMS 6.142 upgrade can proceed.
    2. Once completed, use the desktop shortcut to refresh the revised North Somerset report.

    Files

  18. Capita Education Service Desk Email Template

    1. Click Email ESD to create a new mail message addressed to esd@capita.co.uk.
    2. Complete the template and click Send.

    If you are unable to open the template using the link above, click here to show the template and copy it manually

  19. Capita Education Service Desk Fax Template

    1. Download the template to your computer.
    2. Open the template and complete it.
    3. Fax the completed template to 0844 893 7000.

    Files